| How do I order?Simply click on the picture of the product you would like to purchase and then click the ‘ADD TO BASKET' button. This will place your item in the ‘SHOPPING BASKET' and take you directly to the ‘CHECKOUT'. You have your delivery options in a drop down box for you to choose from. You have a chance to ‘CONTINUE SHOPPING' if you need any more products or to carry on with the ‘CHECKOUT' procedure where you follow the online instructions and finalise your payment securely. Please be aware that if you change the delivery option you should click the ‘UPDATE BASKET' button to view the correct final amount.What happens once I have placed my order?An e-mail receipt is sent instantaneously to the e-mail provided when ordering, so you'll have a record from the moment your order is placed.When do I find out when my order will be delivered?If you have chosen standard delivery we will delivery within 48hrs through TNT.If you have chosen Accompanied delivery then we would phone you within 48hrs to let you know when we have scheduled your delivery. One of our delivery engineers will come out and assemble the product/s in your home without you even lifting a finger. What is 3D Secure?3D Secure stands for Three Domain Secure - the payment industry's internet authentication standard which has been developed by the major card schemes. Visa has called their version of the scheme 'Verified by Visa' and MasterCard have called their equivalent initiative 'MasterCard SecureCode'. These are both collectively referred to as 3D Secure. 3D Secure authentication requires the cardholder to register their card to take advantage of this service. This is a one time process which takes place on the card issuer's website and involves the cardholder answering several security questions to which only the card issuer and cardholder will know the answer. The cardholder selects a password and agrees on a secret phrase, which will be used by the card issuer during each online transaction. 3D Secure can be thought of as an online version of 'Chip and Pin' technology, whereby the cardholder has a personalised password registered with their card that is entered during the checkout process. 3D Secure is predicted to become the industry standard by the end of 2007 and all online consumers will soon become as familiar with this, as when they enter their 'Pin' number at a cash machine or till in a shop. I can't find what I'm looking for!Mobility Offers understand that choosing a product isn't just for the want factor, the majority of the time it is a necessity. If there is a product that you can't find or are unsure on whether a particular product will be suitable and beneficial then please contact us and ask - we're confident we can supply you with the product that you want at an affordable price.
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